Please Check Your Credit/debit Card Information and Try Again. Psn
Best answer: There are multiple steps to solve your credit card issues, but the first thing to try is removing the information and re-inputting it. This tends to solve most problems. If nothing works, though, y'all tin always catch a gift menu instead.
1. Billing Information
The PlayStation Network seems to brand everything harder than it should be, with several stipulations in place that demand to be followed. If your credit card won't work on PlayStation Network, outset with entering your billing information on PS5 or PS4.
To begin, make sure the credit card you lot're using is either Visa, MasterCard, Discover, American Limited, or debit cards with an official Visa or MasterCard logo. These are the only ones accustomed on the PlayStation Store, so it's a necessary stride if you lot want to buy any of the best PS5 games available through a credit bill of fare.
Your card checks out? Now, make sure that your billing data has been entered correctly then it matches upwards with your credit menu statements. Special characters like slashes or hyphens may not be accustomed, so try entering your information without them. If you live on a street that you lot commonly abbreviate like "Rd." or "Dr.", try spelling the whole word out. The same goes for numbered street names such as "second" instead of "2nd". PlayStation Network is extremely strict virtually this, so even if you normally don't take to include apartment numbers or specific addresses, you may accept to in this case.
Call up that only a credit or debit menu with a North American billing address can be used on the North American PlayStation Network registration arrangement. If you have an international bill of fare, this will not piece of work in Northward America.
Not certain how to enter your billing information in the showtime place? Here's how to add together a credit card on PS5.
2. Troubleshoot
Your credit or debit card should also support AVS (Address Verification System). This organisation, every bit the proper noun implies, is a way to verify the address of whoever is using the credit card. The billing accost that you provide needs to match upwardly with the address that your credit menu visitor has on file associated with your card. Cards that do not back up AVS may non exist accepted on the PlayStation Store, so you'll need to call your card issuer to check if yours does.
3. Launch in Safe Mode and restart
This is the classic "Accept you lot tried turning information technology off and back on again?" method. Seriously, just endeavour power cycling your console.
- Completely plow off your console.
- Printing and concord the power button until you hear ii beeps, one upon pressing it and another several seconds later on.
- Connect your DualSense controller to your PS5 with a USB cablevision.
- Press the PlayStation button on your controller to plough on your console and access Safe Manner.
- Select Restart PS5, which should exist the beginning option on the list.
This volition restart the system every bit normal and you won't need to worry about losing any information or saved settings.
4. Contact Sony
All of the above done? Practiced.
If you're certain that everything has been input correctly and you're still receiving a message that says something like "Invalid Credit Card Information," you lot'll need to contact Sony.
Sometimes in that location's but nothing you lot can practice, and that's where Sony needs to step in. Y'all tin can find all of the ways to contact them, from live support chats to their official support Twitter account. Generally speaking, Sony has a fairly solid rail record when information technology comes to customer support, then yous should not only be able to go far contact with someone, simply more of than non, you lot'll be able to find a solution to your issue.
Spiral it: Gift cards
If all else fails or you just don't want to deal with all of the aforementioned hassles, add coin to your wallet using PSN cards or PayPal. You lot can buy PlayStation Network gift cards that range from $10–$100 at your local store of option or online. You can redeem these by turning on your PS4, navigating to the PlayStation Store, selecting "redeem codes" and then entering the code y'all were provided from the bill of fare.
The gift of cash
PlayStation Gift carte du jour
A quick and easy way to get money on your PS4
PlayStation gift cards circumvent the annoying issues that can occur from using credit cards. By loading upwards on souvenir cards when you demand them you are much less likely to go along spending sprees, too.
Since the days of the HTC Hero James has had two or three Android phones stuffed into pockets. James is ever on hand to offering advice on phones, apps and most recently, PlayStation, especially VR, It'south now something of an obsession. Find him @keridel wherever Media Socials itself.
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Source: https://www.androidcentral.com/what-do-if-your-credit-card-wont-work-playstation-network
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